WORLD CLASS PLASTICS, INC. :
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Provides Customer Service, Teamwork and Cooperation for long-term partnerships
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Exceeds Customer Expectations through Leadership, Training, and Process Control
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Strives to add Value in all that we do
Our Philosophy
We believe that quality starts with a firm commitment by company leaders to influence positive change, establish systems that prevent nonconforming product and train associates to customer specifications. As a result, we are driven by leadership, training and process control.
Company Values
- Dignity and Respect
- Integrity
- Communication
People do business with people. As humans, each of us desires value and self worth from our relationships. An important part of feeling valued is being treated with dignity and respect. We recognize each person's value and treat people the way we would like to be treated.
Integrity implies the sense that a person follows through on their responsibilities to the best of their ability. As a company, we cannot be ‘world class’ unless each associate works each day with the proper sense of integrity.
Communication is paramount. Without proper communication, expectations cannot be properly met at any level. In all that takes place, we realize that we must place a high value on thorough, effective communication.
Customer Service
Of all World Class Plastics, Inc.’s capabilities, it is our customer service that is rated the highest by customers. Each associate understands that WCPI can only be successful when the customer is successful. As a result, it is critical that WCPI delivers a solution to the customer that meets or exceeds the needs of the market place.
It has been proven that face-to-face communication is most effective. WCPI works to personally be at the customer for as many questions or issues as is reasonably possible. If a customer has a design question, an engineer shows up to work through the details. If a production or quality issue occurs, appropriate personnel are sent to the customer to find the root cause of the problem and fix it. The customer service group works as quickly as needed to get answers to questions.
It really is true:
We work to
build trust and form relationships that last.
